Payment & Refund Policy

Payment & Refund Policy

• Multiple payment methods are available, including: cash, Apple Pay, electronic payment, Tabby, and Tamara.
• All payments are final and non-refundable in cash.
• No cash refunds are provided for any services. If a deposit or full payment has been made and the client is unable to attend, the amount will be credited to the client’s account, provided that notification is given at least 24 hours before the scheduled appointment. The center reserves the right to deduct cancellation or modification fees according to booking terms.
• For appointments booked during promotions or packages, cancellations, refunds, or conversion to credit are not allowed under any circumstances. Appointments may only be rescheduled at least 24 hours in advance and within the validity period of the offer, with the center retaining the right to apply modification fees according to booking terms.
• For appointments booked during official holiday seasons (Eid Al-Fitr and Eid Al-Adha), bookings are only confirmed upon full prepayment. These bookings cannot be canceled, changed, refunded, or converted into credit at any time.
• Payments made for gift cards, packages, or event and celebration preparations—whether inside or outside the center—are strictly non-refundable under any circumstances.